s&g communications

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Unified

Communications

as a Service

(UCaaS)

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At NexGen/S&G Communications, we have investigated dozens of commercial phone systems and hosted providers and we are very selective about which ones we offer to our customers.  We are very happy to announce we are including  Gigtel, Firstcom, and Allworx  to offer you a premier selection of phones and a variety of features.  Contact us to let us help you decide which are best suited for your business.

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WHAT IS UCaaS?

 

Unified Communications (UCaaS) is simply a hosted phone system with added capabilities like video conferencing, mobility, chat, and text. With UCaaS, you can have all of these features for less than you’re spending on a legacy phone system.

 

• Pay only for services needed and add features and services as you grow.

• The hosted option includes managing all software upgrades and all maintenance.

• Operating expense frees up your capital.

• Pay “per seat” so you know exactly what your costs will be each month. 

• IT resources can be spent on other revenue-generating tasks.

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State of the art desk phones with rich features, including:

 

• Auto attendant and customized call routing

• Multi-site business unification

• Customized company phone directories

• Voice mail to email

• Call conferencing

• Presence settings

• Call monitoring

• Emergency 911 notification

• Call queuing and recording

• Touch screen and more

 

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Mobile Apps

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• No need to forward your office calls - they come directly to your mobile device. 

• Caller ID shows your office phone number, not your cell phone number.

• Place calls instantly using your company directory, contact list, or call history.

• Dial by extension number to anyone in your company directory.

• Hold, transfer, or conference calls.

• Easily manage your voice mails with respond or forward commands.

• Voice mail to email

• Change your presence settings from your cell phone.

 

 

 

Soft Phones

 

The soft phone app is part of the unified
communications system that allows you to
make phone calls from a computer.
Now you can work remotely access your
business phone with just your laptop - 

without the need for any phone hardware -
and still enjoy all the rich features you have
on your office phone at the office. It will work
well on your home Wi-Fi; no need for a phone

power cord or data cable to your home
router.

 

 

Virtual Meetings and Collaborations with MS Teams, Salesforce, and More

 

• Connect work teams online in real time,

       all on the same platform

• Send, share, and edit file attachments with other users

• Fax to email capabilities

• CRM, Outlook, and other 3rd party integrations

 

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